Shipping policy

Order Processing Time

All orders are processed within  1–2 business days. Orders are not processed, shipped, or delivered on weekends or South African public holidays.

Shipping Rates & Delivery Estimates

We ship nationwide across South Africa only. Shipping charges for your order will be calculated and displayed at checkout.

• Moodsumo uses PAXI to deliver to it customers
• Moodsumo only ships items from store to Home
• Standard shipping is R120
• Paxi takes between 3 to 5 business days to ship parcels

Shipment Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s) and a link to track your package on the PAXI portal.